# New Relic: Infrastructure UI unavailable

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-02-21 18:35 UTC · Resolved: 2020-02-21 19:26 UTC · Duration: 51 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/sfstgg1s6wcn](https://status.newrelic.com/incidents/sfstgg1s6wcn)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-02-21 19:26 UTC: Between 18:18 and 19:12 UTC, some customers experienced a blank page when attempting to view the Infrastructure UI. We’ve resolved the issue with the UI for Infrastructure in the US and EU regions. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/sfstgg1s6wcn · Markdown: https://rewindex.com/company/new-relic/incidents/sfstgg1s6wcn.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/sfstgg1s6wcn · Generated 2026-10-18T10:42:40.378Z