# New Relic: Multiple Product UI and Alert Irregularities for US Region

> New Relic status incident “Multiple Product UI and Alert Irregularities for US Region” on 2021-07-27: impact minor (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/rvcy8bt5ky87
Last updated: 2021-07-28T01:47:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-07-27 23:15 UTC · Resolved: 2021-07-28 01:47 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/rvcy8bt5ky87](https://status.newrelic.com/incidents/rvcy8bt5ky87)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-07-28 01:47 UTC: Between 22:43 and 00:37 UTC, some customers experienced gaps in data/charts and false or missed alert notifications. Data will not be recovered. Notifications were impacted for some customers 22:48 and 00:59 UTC. We’ve resolved the issue with multiple products and alerts in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2021-07-27 23:15 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/rvcy8bt5ky87
- Citation: New Relic, “Multiple Product UI and Alert Irregularities for US Region” (2021-07-27 23:15 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/rvcy8bt5ky87 (CC BY 4.0).
- Markdown link: `[New Relic: Multiple Product UI and Alert Irregularities for US Region (2021-07-27)](https://rewindex.com/company/new-relic/incidents/rvcy8bt5ky87)`


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Canonical: https://rewindex.com/company/new-relic/incidents/rvcy8bt5ky87 · Markdown: https://rewindex.com/company/new-relic/incidents/rvcy8bt5ky87.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/rvcy8bt5ky87 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:06:06.607Z