# New Relic: New Relic One - UI Unavailable in EU Region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-02-11 23:58 UTC · Resolved: 2021-02-12 00:26 UTC · Duration: 28 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/rhypr9xgwbcw](https://status.newrelic.com/incidents/rhypr9xgwbcw)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-02-12 00:26 UTC: Between10:43 and 11:07 UTC, some customers experienced error messaged when logging into the New Relic 1 in the EU region. We’ve resolved the issue with New Relic 1 UI in the EU EU region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/rhypr9xgwbcw · Markdown: https://rewindex.com/company/new-relic/incidents/rhypr9xgwbcw.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/rhypr9xgwbcw · Generated 2026-10-18T12:44:13.047Z