# New Relic: Synthetic Alerts Irregularities for US/EU Regions

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-03-09 21:06 UTC · Resolved: 2022-03-09 21:52 UTC · Duration: 46 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/rhk79kmt0llt](https://status.newrelic.com/incidents/rhk79kmt0llt)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Part of an outage event

- [AWS outage, Mar 9, 2022: 12 vendors, 12 incidents](https://rewindex.com/events/2022-03-09-aws)
- This incident started in the same window without naming AWS (timing only, not evidence of a link). (timing only, posted −14 min vs the first vendor naming AWS)

```mermaid
flowchart LR
  root["AWS<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>2 vendors, 2 blamed AWS<br/>Courier, Unbounce"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>1 vendor, 1 blamed AWS<br/>Xero"]:::blames
  root --> h4
  me["New Relic (this incident)<br/>posted −14 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2022-03-09 21:52 UTC: Between 20:42 and 21:52 UTC on March 9, some customers experienced delays and gaps in synthetics data. Data will not be recovered. We’ve resolved the issue with alerts for Synthetics in the US and EU regions. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/rhk79kmt0llt · Markdown: https://rewindex.com/company/new-relic/incidents/rhk79kmt0llt.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/rhk79kmt0llt · Generated 2026-10-20T00:07:23.875Z