# New Relic: Infra Alerts issue has been identified in US Region

> New Relic status incident “Infra Alerts issue has been identified in US Region” on 2020-11-13: impact none (vendor’s label), 2.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/rchsbkdsl1zq
Last updated: 2020-11-13T11:32:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-11-13 09:21 UTC · Resolved: 2020-11-13 11:32 UTC · Duration: 2.2 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/rchsbkdsl1zq](https://status.newrelic.com/incidents/rchsbkdsl1zq)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-11-13 11:32 UTC: Between 08:00 and 11:00 UTC, some customers experienced a delay in Alert notifications for Infrastructure in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2020-11-13 09:21 UTC, resolved after 2.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/rchsbkdsl1zq
- Citation: New Relic, “Infra Alerts issue has been identified in US Region” (2020-11-13 09:21 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/rchsbkdsl1zq (CC BY 4.0).
- Markdown link: `[New Relic: Infra Alerts issue has been identified in US Region (2020-11-13)](https://rewindex.com/company/new-relic/incidents/rchsbkdsl1zq)`


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Canonical: https://rewindex.com/company/new-relic/incidents/rchsbkdsl1zq · Markdown: https://rewindex.com/company/new-relic/incidents/rchsbkdsl1zq.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/rchsbkdsl1zq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:37:20.694Z