# New Relic: Delays in NRQL and Infrastructure Alerts (US Region)

> New Relic status incident “Delays in NRQL and Infrastructure Alerts (US Region)” on 2020-01-10: impact minor (vendor’s label), 1.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/rbygk953kwv5
Last updated: 2020-01-10T20:12:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-01-10 18:30 UTC · Resolved: 2020-01-10 20:12 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/rbygk953kwv5](https://status.newrelic.com/incidents/rbygk953kwv5)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-01-10 20:12 UTC: Between 16:58 time and 20:01 UTC, some customers experienced experienced missed, delayed, or false alerts notifications. We’ve resolved the issue with Infrastructure and NRQL-based alerts in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-01-10 18:30 UTC, resolved after 1.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/rbygk953kwv5
- Citation: New Relic, “Delays in NRQL and Infrastructure Alerts (US Region)” (2020-01-10 18:30 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/rbygk953kwv5 (CC BY 4.0).
- Markdown link: `[New Relic: Delays in NRQL and Infrastructure Alerts (US Region) (2020-01-10)](https://rewindex.com/company/new-relic/incidents/rbygk953kwv5)`


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Canonical: https://rewindex.com/company/new-relic/incidents/rbygk953kwv5 · Markdown: https://rewindex.com/company/new-relic/incidents/rbygk953kwv5.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/rbygk953kwv5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:35:50.958Z