# New Relic: New Relic Intermittent Unavailability in US Region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-07-17 21:44 UTC · Resolved: 2020-07-17 22:16 UTC · Duration: 32 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/qzvd5zb454hm](https://status.newrelic.com/incidents/qzvd5zb454hm)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-07-17 22:16 UTC: Between 21:10 and 21:37 UTC Friday, July 17th, customers experienced issues accessing New Relic, as well as Alert and UI irregularities. Data will not be recovered. We’ve resolved the issue with New Relic UI and Alerts in the US Region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/qzvd5zb454hm · Markdown: https://rewindex.com/company/new-relic/incidents/qzvd5zb454hm.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/qzvd5zb454hm · Generated 2026-10-18T11:46:15.545Z