# New Relic: NRQL query errors and Dashboards not loading

> New Relic status incident “NRQL query errors and Dashboards not loading” on 2020-12-17: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/pzgcvzf52zdg
Last updated: 2020-12-17T19:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-12-17 19:00 UTC · Resolved: 2020-12-17 19:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/pzgcvzf52zdg](https://status.newrelic.com/incidents/pzgcvzf52zdg)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-12-17 19:00 UTC: Between 16:50 and 17:59 UTC, some customers experienced irregularities in query results and dashboards and charts loading slowly. We’ve resolved the issue with UI for NRQL and Dashboards in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2020-12-17 19:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/pzgcvzf52zdg
- Citation: New Relic, “NRQL query errors and Dashboards not loading” (2020-12-17 19:00 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/pzgcvzf52zdg (CC BY 4.0).
- Markdown link: `[New Relic: NRQL query errors and Dashboards not loading (2020-12-17)](https://rewindex.com/company/new-relic/incidents/pzgcvzf52zdg)`


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Canonical: https://rewindex.com/company/new-relic/incidents/pzgcvzf52zdg · Markdown: https://rewindex.com/company/new-relic/incidents/pzgcvzf52zdg.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/pzgcvzf52zdg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:26:02.856Z