# New Relic: Synthetics Service Unavailable

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-03-02 23:03 UTC · Resolved: 2020-03-02 23:34 UTC · Duration: 31 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/pns3kdgttvzk](https://status.newrelic.com/incidents/pns3kdgttvzk)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-03-02 23:34 UTC: Between 22:41 and 23:19 UTC, some customers experienced a Service Unavailable error when attempting to access the Synthetics UI or API. We’ve resolved the issue with UI and API for Synthetics in the EU region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/pns3kdgttvzk · Markdown: https://rewindex.com/company/new-relic/incidents/pns3kdgttvzk.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/pns3kdgttvzk · Generated 2026-10-18T09:56:56.595Z