# New Relic: New Relic UI Irregularities in US/EU Region

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-08-03 19:09 UTC · Resolved: 2024-08-03 23:44 UTC · Duration: 4.6 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/pgqj808pvcmh](https://status.newrelic.com/incidents/pgqj808pvcmh)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2024-08-03 23:44 UTC: Between 18:37 UTC and 22:27 UTC on August 3rd, 2024, customers in the US and EU region may have encountered errors when attempting to log in to the New Relic platform. We investigated and resolved an issue with the login service and impacted services have returned to normal operations.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/pgqj808pvcmh · Markdown: https://rewindex.com/company/new-relic/incidents/pgqj808pvcmh.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/pgqj808pvcmh · Generated 2026-10-18T09:46:11.006Z