# New Relic: US EU  Region Agent connectivity issues

> New Relic status incident “US EU Region Agent connectivity issues” on 2021-06-22: impact minor (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/pdytmh9kq4rk
Last updated: 2021-06-22T16:40:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-06-22 14:39 UTC · Resolved: 2021-06-22 16:40 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/pdytmh9kq4rk](https://status.newrelic.com/incidents/pdytmh9kq4rk)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-06-22 16:40 UTC: Between 1:46 and 4:27 UTC, some customers experienced APM agent connectivity issues. We’ve resolved the issue with agent connectivity for the US and EU regions. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2021-06-22 14:39 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/pdytmh9kq4rk
- Citation: New Relic, “US EU  Region Agent connectivity issues” (2021-06-22 14:39 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/pdytmh9kq4rk (CC BY 4.0).
- Markdown link: `[New Relic: US EU  Region Agent connectivity issues (2021-06-22)](https://rewindex.com/company/new-relic/incidents/pdytmh9kq4rk)`


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Canonical: https://rewindex.com/company/new-relic/incidents/pdytmh9kq4rk · Markdown: https://rewindex.com/company/new-relic/incidents/pdytmh9kq4rk.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/pdytmh9kq4rk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:48:36.225Z