# New Relic: NRQL Alerts Lag and Unavailable for EU Region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-09-14 00:59 UTC · Resolved: 2021-09-14 01:40 UTC · Duration: 41 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/p993vf6y13bv](https://status.newrelic.com/incidents/p993vf6y13bv)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-09-14 01:40 UTC: Between 12:34am and 1:32am UTC, some customers experienced an issue with UI and alerts for NRQL in the EU region. Notifications were impacted for some customers. We’ve resolved the issue with NRQL Alerts in the EU region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/p993vf6y13bv · Markdown: https://rewindex.com/company/new-relic/incidents/p993vf6y13bv.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/p993vf6y13bv · Generated 2026-10-18T11:32:45.045Z