# New Relic: Alert Notification Irregularities in the US Region

> New Relic status incident “Alert Notification Irregularities in the US Region” on 2023-03-15: impact minor (vendor’s label), 3.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/p360xl8ybxqc
Last updated: 2023-03-15T19:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-03-15 15:21 UTC · Resolved: 2023-03-15 19:14 UTC · Duration: 3.9 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/p360xl8ybxqc](https://status.newrelic.com/incidents/p360xl8ybxqc)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2023-03-15 19:14 UTC: From 14:37 UTC to 19:06 UTC on March 15th, we identified latency on ingest for some data types including metric timeslice, synthetics, and browser trace data due to a network issue which prevented the timely processing of alerts. During this time, some customers in the US region may have experienced delays for these data types. To prevent our customers from receiving a high volume of falsely triggered positive alert notifications during this interruption, alerts were temporarily suppressed for applicable customers from 15:10 UTC to 19:06 UTC. We investigated and resolved this service interruption and impacted services have returned to normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2023-03-15 15:21 UTC, resolved after 3.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/p360xl8ybxqc
- Citation: New Relic, “Alert Notification Irregularities in the US Region” (2023-03-15 15:21 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/p360xl8ybxqc (CC BY 4.0).
- Markdown link: `[New Relic: Alert Notification Irregularities in the US Region (2023-03-15)](https://rewindex.com/company/new-relic/incidents/p360xl8ybxqc)`


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Canonical: https://rewindex.com/company/new-relic/incidents/p360xl8ybxqc · Markdown: https://rewindex.com/company/new-relic/incidents/p360xl8ybxqc.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/p360xl8ybxqc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:58:21.116Z