# New Relic: All Products UI & Alerts unavailable for EU Region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-06-11 10:30 UTC · Resolved: 2021-06-11 18:12 UTC · Duration: 7.7 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/p34w5trr9pyl](https://status.newrelic.com/incidents/p34w5trr9pyl)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-06-11 18:12 UTC: Between 10:22 UTC and 17:45 UTC, customers may experienced issues accessing the UI for all products in the EU region. Data will not be recovered. Notifications were impacted for some customers between 10:40 UTC and 18:08 UTC. We’ve resolved the issue with All Products UI and alerts for in the EU region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/p34w5trr9pyl · Markdown: https://rewindex.com/company/new-relic/incidents/p34w5trr9pyl.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/p34w5trr9pyl · Generated 2026-10-18T12:44:11.805Z