# New Relic: APM, Mobile, Browser UI & Alerts

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-01-13 07:13 UTC · Resolved: 2020-01-13 07:25 UTC · Duration: 12 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/nkgxbxyd2hr7](https://status.newrelic.com/incidents/nkgxbxyd2hr7)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-01-13 07:25 UTC: Between 06:35 and 07:10 UTC on January 13th, some customers experienced a delay in data population in APM, Browser and Mobile and delays in alert notifications for the same products. We’ve resolved the issue with UI and alerts for APM, Browser and Mobile in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/nkgxbxyd2hr7 · Markdown: https://rewindex.com/company/new-relic/incidents/nkgxbxyd2hr7.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/nkgxbxyd2hr7 · Generated 2026-10-18T10:43:13.724Z