# New Relic: API Key Irregularities for US Region

> New Relic status incident “API Key Irregularities for US Region” on 2022-05-13: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/ncw0nz2xq8tb
Last updated: 2022-05-13T22:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-05-13 22:30 UTC · Resolved: 2022-05-13 22:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/ncw0nz2xq8tb](https://status.newrelic.com/incidents/ncw0nz2xq8tb)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2022-05-13 22:30 UTC: Between 22:27 and 22:44 UTC on May 13, customers in the US region with new account agents may have been unable to connect. Customers (new and existing accounts) in the US region may have also experienced issues when attempting to change API keys. The issue has been resolved and services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2022-05-13 22:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/ncw0nz2xq8tb
- Citation: New Relic, “API Key Irregularities for US Region” (2022-05-13 22:30 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/ncw0nz2xq8tb (CC BY 4.0).
- Markdown link: `[New Relic: API Key Irregularities for US Region (2022-05-13)](https://rewindex.com/company/new-relic/incidents/ncw0nz2xq8tb)`


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Canonical: https://rewindex.com/company/new-relic/incidents/ncw0nz2xq8tb · Markdown: https://rewindex.com/company/new-relic/incidents/ncw0nz2xq8tb.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/ncw0nz2xq8tb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:21:21.427Z