# New Relic: Alert Notifications Unavailable for US Region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-10-26 16:50 UTC · Resolved: 2022-10-26 17:53 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/msxf033rv25z](https://status.newrelic.com/incidents/msxf033rv25z)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2022-10-26 17:53 UTC: Between 16:20 UTC and 17:06 UTC on October 26th, some customers in the US region may have experienced errors when connecting new APM agents, as well as missing alert notifications. We investigated and resolved this service interruption and impacted services have returned to normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/new-relic/incidents/msxf033rv25z · Markdown: https://rewindex.com/company/new-relic/incidents/msxf033rv25z.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/msxf033rv25z · Generated 2026-10-18T09:59:52.017Z