# New Relic: UI Unavailable for US & EU Regions

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-03-19 00:56 UTC · Resolved: 2021-03-19 02:33 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/ln1vkfdwll6z](https://status.newrelic.com/incidents/ln1vkfdwll6z)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-03-19 02:33 UTC: Between 00:45 and 01:06 UTC, some customers experienced the inability to access the New Relic UI. Notifications were impacted for some customers between 00:45 and 02:18 UTC. We’ve resolved the issue with UI and alerts in the US and EU regions. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/ln1vkfdwll6z · Markdown: https://rewindex.com/company/new-relic/incidents/ln1vkfdwll6z.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/ln1vkfdwll6z · Generated 2026-10-18T13:49:57.574Z