# New Relic: New Relic UI Delays and Irregularities in the EU Region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-05-05 18:18 UTC · Resolved: 2024-05-05 20:40 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/lhynxdl4l96q](https://status.newrelic.com/incidents/lhynxdl4l96q)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2024-05-05 20:40 UTC: Between 14:55 UTC and 20:38 UTC on May 5th, some customers in the EU region may have experienced the APM UI returning errors or not loading as expected. Data ingest and alert notifications were not impacted. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/lhynxdl4l96q · Markdown: https://rewindex.com/company/new-relic/incidents/lhynxdl4l96q.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/lhynxdl4l96q · Generated 2026-10-18T09:56:24.613Z