# New Relic: New Relic One - UI Unavailable in EU

> New Relic status incident “New Relic One - UI Unavailable in EU” on 2021-02-12: impact minor (vendor’s label), 2.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/l35v1yrl5j00
Last updated: 2021-02-12T20:37:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-02-12 18:12 UTC · Resolved: 2021-02-12 20:37 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/l35v1yrl5j00](https://status.newrelic.com/incidents/l35v1yrl5j00)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-02-12 20:37 UTC: Between 17:55 and 20:15 UTC, some customers experienced issues when accessing the UI. We’ve resolved the issue impacting the UI in the EU region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2021-02-12 18:12 UTC, resolved after 2.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/l35v1yrl5j00
- Citation: New Relic, “New Relic One - UI Unavailable in EU” (2021-02-12 18:12 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/l35v1yrl5j00 (CC BY 4.0).
- Markdown link: `[New Relic: New Relic One - UI Unavailable in EU (2021-02-12)](https://rewindex.com/company/new-relic/incidents/l35v1yrl5j00)`


---
Canonical: https://rewindex.com/company/new-relic/incidents/l35v1yrl5j00 · Markdown: https://rewindex.com/company/new-relic/incidents/l35v1yrl5j00.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/l35v1yrl5j00 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:35:33.003Z