# New Relic: Synthetic delays for the US and EU region Region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-09-02 03:00 UTC · Resolved: 2022-09-02 06:09 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/kqwwwqtg4y8z](https://status.newrelic.com/incidents/kqwwwqtg4y8z)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2022-09-02 06:09 UTC: Between 11:44pm and 5:47am UTC, some customers experienced issues with Synthetics. Data will not be recovered. We’ve resolved the issue with Synthetics in the US and EU regions. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/kqwwwqtg4y8z · Markdown: https://rewindex.com/company/new-relic/incidents/kqwwwqtg4y8z.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/kqwwwqtg4y8z · Generated 2026-10-18T10:44:52.864Z