# New Relic: Infrastructure and NRQL Alert Delays

> New Relic status incident “Infrastructure and NRQL Alert Delays” on 2020-10-10: impact minor (vendor’s label), 2.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/kbm91r54fp3t
Last updated: 2020-10-10T05:23:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-10-10 02:33 UTC · Resolved: 2020-10-10 05:23 UTC · Duration: 2.8 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/kbm91r54fp3t](https://status.newrelic.com/incidents/kbm91r54fp3t)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-10-10 05:23 UTC: Between 3:50 and 5:10 UTC, some customers experienced irregularities in query results and dashboards and false, missed, or delayed alert notifications. Data will not be recovered. We’ve resolved the issue with UI and alerts for Infrastructure and NRQL in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-10-10 02:33 UTC, resolved after 2.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/kbm91r54fp3t
- Citation: New Relic, “Infrastructure and NRQL Alert Delays” (2020-10-10 02:33 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/kbm91r54fp3t (CC BY 4.0).
- Markdown link: `[New Relic: Infrastructure and NRQL Alert Delays (2020-10-10)](https://rewindex.com/company/new-relic/incidents/kbm91r54fp3t)`


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Canonical: https://rewindex.com/company/new-relic/incidents/kbm91r54fp3t · Markdown: https://rewindex.com/company/new-relic/incidents/kbm91r54fp3t.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/kbm91r54fp3t · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:47:18.411Z