# New Relic: Errors on Support Landing page for US and EU Region

> New Relic status incident “Errors on Support Landing page for US and EU Region” on 2021-01-29: impact none (vendor’s label), 10 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/k8ffp6kbjfdp
Last updated: 2021-01-29T16:56:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-01-29 16:46 UTC · Resolved: 2021-01-29 16:56 UTC · Duration: 10 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/k8ffp6kbjfdp](https://status.newrelic.com/incidents/k8ffp6kbjfdp)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-01-29 16:56 UTC: Between 15:17 and 16:52 UTC, some customers experienced errors when created a Support ticket on the Support landing page. We’ve resolved the issue and services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2021-01-29 16:46 UTC, resolved after 10 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/k8ffp6kbjfdp
- Citation: New Relic, “Errors on Support Landing page for US and EU Region” (2021-01-29 16:46 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/k8ffp6kbjfdp (CC BY 4.0).
- Markdown link: `[New Relic: Errors on Support Landing page for US and EU Region (2021-01-29)](https://rewindex.com/company/new-relic/incidents/k8ffp6kbjfdp)`


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Canonical: https://rewindex.com/company/new-relic/incidents/k8ffp6kbjfdp · Markdown: https://rewindex.com/company/new-relic/incidents/k8ffp6kbjfdp.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/k8ffp6kbjfdp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:29:06.467Z