# New Relic: NrComputeUsage is 0 for ScannedEvents

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-03-24 05:22 UTC · Resolved: 2026-03-24 10:31 UTC · Duration: 5.2 h
- Updates: 3
- [Vendor status page: https://stspg.io/z0znny20z9f2](https://stspg.io/z0znny20z9f2)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **investigating** 2026-03-24 05:22 UTC: Some customers in the US and EU regions  may experience discrepancies in NRComputeusage and NRConsumption usage values
- **investigating** 2026-03-24 06:02 UTC: We are continuing to investigate an issue where some customers  in the US and EU regions  may experience discrepancies in NRComputeusage and NRConsumption usage values
- **resolved** 2026-03-24 10:31 UTC: Between 2026-03-24 05:22:07 UTC  and 2026-03-24 08:21:09 UTC on March Tuesday, some customers in the US/EU region may have experienced discrepancies in the NrComputeUsage and NRCompute usage values We have investigated and resolved a service interruption and impacted services have returned to normal operations.


---
Canonical: https://rewindex.com/company/new-relic/incidents/jzz7vx05jtjp · Markdown: https://rewindex.com/company/new-relic/incidents/jzz7vx05jtjp.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/jzz7vx05jtjp · Generated 2026-10-18T11:45:10.487Z