# New Relic: Infrastructure Alerts Delays/Missing for EU Region

> New Relic status incident “Infrastructure Alerts Delays/Missing for EU Region” on 2020-01-22: impact minor (vendor’s label), 14 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/jxc3gr4h6slc
Last updated: 2020-01-22T00:37:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-01-22 00:23 UTC · Resolved: 2020-01-22 00:37 UTC · Duration: 14 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/jxc3gr4h6slc](https://status.newrelic.com/incidents/jxc3gr4h6slc)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-01-22 00:37 UTC: Between 00:04 and 00:19 UTC, some customers experienced delayed or missed Infrastructure alerts. We’ve resolved the issue with alerts for Infrastructure in the EU region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-01-22 00:23 UTC, resolved after 14 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/jxc3gr4h6slc
- Citation: New Relic, “Infrastructure Alerts Delays/Missing for EU Region” (2020-01-22 00:23 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/jxc3gr4h6slc (CC BY 4.0).
- Markdown link: `[New Relic: Infrastructure Alerts Delays/Missing for EU Region (2020-01-22)](https://rewindex.com/company/new-relic/incidents/jxc3gr4h6slc)`


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Canonical: https://rewindex.com/company/new-relic/incidents/jxc3gr4h6slc · Markdown: https://rewindex.com/company/new-relic/incidents/jxc3gr4h6slc.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/jxc3gr4h6slc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:34:57.689Z