# New Relic: APM Data Delays in the US Region

> New Relic status incident “APM Data Delays in the US Region” on 2021-05-12: impact minor (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/jgwclrj6cys8
Last updated: 2021-05-12T19:27:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-05-12 17:35 UTC · Resolved: 2021-05-12 19:27 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/jgwclrj6cys8](https://status.newrelic.com/incidents/jgwclrj6cys8)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-05-12 19:27 UTC: Between 17:27 and 19:12 UTC, some customers experienced delayed APM data. To reduce false-positives and noise, Alert notifications were suppressed for all US customers between 17:29 and 18:52 UTC. We’ve resolved the issue with delayed APM data in the US region and re-enabled Alert notifications. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2021-05-12 17:35 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/jgwclrj6cys8
- Citation: New Relic, “APM Data Delays in the US Region” (2021-05-12 17:35 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/jgwclrj6cys8 (CC BY 4.0).
- Markdown link: `[New Relic: APM Data Delays in the US Region (2021-05-12)](https://rewindex.com/company/new-relic/incidents/jgwclrj6cys8)`


---
Canonical: https://rewindex.com/company/new-relic/incidents/jgwclrj6cys8 · Markdown: https://rewindex.com/company/new-relic/incidents/jgwclrj6cys8.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/jgwclrj6cys8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:50:13.708Z