# New Relic: All Products UI Unavailable and Mobile Alerts notifications for US and EU region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-06-08 10:23 UTC · Resolved: 2021-06-08 11:02 UTC · Duration: 39 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/j130s5vmh4fz](https://status.newrelic.com/incidents/j130s5vmh4fz)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-06-08 11:02 UTC: Between 10:05 and 11:00 UTC, some customers experienced UI unavailability for all Products in the US and EU region. Data collection for Mobile was impacted, Data will not be recovered. Notifications were impacted for some customers between 10:32 and 10:52 UTC. We’ve resolved the issue with UI unavailability for all Products and Mobile data collection in the US and EU region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/j130s5vmh4fz · Markdown: https://rewindex.com/company/new-relic/incidents/j130s5vmh4fz.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/j130s5vmh4fz · Generated 2026-10-18T12:41:20.732Z