# New Relic: Lookout UI Unavailable

> New Relic status incident “Lookout UI Unavailable” on 2021-04-08: impact minor (vendor’s label), 2.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/hw7yh3s8zfjl
Last updated: 2021-04-09T01:01:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-04-08 22:24 UTC · Resolved: 2021-04-09 01:01 UTC · Duration: 2.6 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/hw7yh3s8zfjl](https://status.newrelic.com/incidents/hw7yh3s8zfjl)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-04-09 01:01 UTC: Between 21:59 and 23:37 UTC, some customers experienced data not populating when attempting to view the Lookout UI for accounts based in the EU region. We’ve resolved the issue with the Lookout UI in the EU region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2021-04-08 22:24 UTC, resolved after 2.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/hw7yh3s8zfjl
- Citation: New Relic, “Lookout UI Unavailable” (2021-04-08 22:24 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/hw7yh3s8zfjl (CC BY 4.0).
- Markdown link: `[New Relic: Lookout UI Unavailable (2021-04-08)](https://rewindex.com/company/new-relic/incidents/hw7yh3s8zfjl)`


---
Canonical: https://rewindex.com/company/new-relic/incidents/hw7yh3s8zfjl · Markdown: https://rewindex.com/company/new-relic/incidents/hw7yh3s8zfjl.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/hw7yh3s8zfjl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:02:10.099Z