# New Relic: Delay in executing synthetics monitors

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-03-02 07:06 UTC · Resolved: 2026-03-02 09:42 UTC · Duration: 2.6 h
- Updates: 3 · Affected components: UI : Europe - Synthetics : Europe, UI : US - Synthetics : US, Data Ingest : Europe - Synthetics : Europe, Data Ingest : US - Synthetics : US
- [Vendor status page: https://stspg.io/6zyqg8hl19s8](https://stspg.io/6zyqg8hl19s8)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **investigating** 2026-03-02 07:06 UTC: Some customers in the US and EU region may experience delay in executing synthetics monitors
- **investigating** 2026-03-02 07:35 UTC: We have engaged our Cloud provider to assist with further investigation and are evaluating additional mitigation efforts.
- **resolved** 2026-03-02 09:42 UTC: Between 06:56 UTC and 08:44 UTC on March 02nd some customers in the US or EU region may have experienced Delay in executing synthetics monitors .We have investigated and resolved this service interruption and impacted services have returned to normal operations


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Canonical: https://rewindex.com/company/new-relic/incidents/hvrk72hwhbhp · Markdown: https://rewindex.com/company/new-relic/incidents/hvrk72hwhbhp.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/hvrk72hwhbhp · Generated 2026-10-18T11:45:42.426Z