# New Relic: UI Irregularities for US Region

> New Relic status incident “UI Irregularities for US Region” on 2020-09-10: impact minor (vendor’s label), 1.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/hjxh2x2nn1w8
Last updated: 2020-09-10T18:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-09-10 16:45 UTC · Resolved: 2020-09-10 18:30 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/hjxh2x2nn1w8](https://status.newrelic.com/incidents/hjxh2x2nn1w8)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-09-10 18:30 UTC: Between 16:33 and 17:50 UTC, some customers experienced irregularities in query results and dashboards. We’ve resolved the issue with with UI charts/dashboards not loading in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-09-10 16:45 UTC, resolved after 1.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/hjxh2x2nn1w8
- Citation: New Relic, “UI Irregularities for US Region” (2020-09-10 16:45 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/hjxh2x2nn1w8 (CC BY 4.0).
- Markdown link: `[New Relic: UI Irregularities for US Region (2020-09-10)](https://rewindex.com/company/new-relic/incidents/hjxh2x2nn1w8)`


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Canonical: https://rewindex.com/company/new-relic/incidents/hjxh2x2nn1w8 · Markdown: https://rewindex.com/company/new-relic/incidents/hjxh2x2nn1w8.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/hjxh2x2nn1w8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:48:23.285Z