# New Relic: Infrastructure Alerts Unavailable for EU Region

> New Relic status incident “Infrastructure Alerts Unavailable for EU Region” on 2021-09-21: impact minor (vendor’s label), 15 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/h9xb5ld88mc3
Last updated: 2021-09-21T01:18:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-09-21 01:03 UTC · Resolved: 2021-09-21 01:18 UTC · Duration: 15 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/h9xb5ld88mc3](https://status.newrelic.com/incidents/h9xb5ld88mc3)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-09-21 01:18 UTC: Between 12:38 and 01:07 UTC, some customers experienced issue with UI and alerts for Infrastructure in the EU region. Notifications were impacted for some customers between 12:56 and 01:06 Sept 21 UTC. We’ve resolved the issue with UI and alerts for Infrastructure in the EU region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2021-09-21 01:03 UTC, resolved after 15 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/h9xb5ld88mc3
- Citation: New Relic, “Infrastructure Alerts Unavailable for EU Region” (2021-09-21 01:03 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/h9xb5ld88mc3 (CC BY 4.0).
- Markdown link: `[New Relic: Infrastructure Alerts Unavailable for EU Region (2021-09-21)](https://rewindex.com/company/new-relic/incidents/h9xb5ld88mc3)`


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Canonical: https://rewindex.com/company/new-relic/incidents/h9xb5ld88mc3 · Markdown: https://rewindex.com/company/new-relic/incidents/h9xb5ld88mc3.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/h9xb5ld88mc3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:59:26.802Z