# New Relic: Delays in Infrastructure Data and Alerts

> New Relic status incident “Delays in Infrastructure Data and Alerts” on 2019-10-31: impact minor (vendor’s label), 17 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/gq9cfpsrb1vw
Last updated: 2019-10-31T22:01:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-10-31 21:44 UTC · Resolved: 2019-10-31 22:01 UTC · Duration: 17 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/gq9cfpsrb1vw](https://status.newrelic.com/incidents/gq9cfpsrb1vw)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2019-10-31 22:01 UTC: Between 21:11 and 21:58 UTC Thursday, October 31st, some customers experienced charts loading slowly and false 'Host Not Reporting' notifications. We’ve resolved the issue with UI and alerts for Infrastructure in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2019-10-31 21:44 UTC, resolved after 17 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/gq9cfpsrb1vw
- Citation: New Relic, “Delays in Infrastructure Data and Alerts” (2019-10-31 21:44 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/gq9cfpsrb1vw (CC BY 4.0).
- Markdown link: `[New Relic: Delays in Infrastructure Data and Alerts (2019-10-31)](https://rewindex.com/company/new-relic/incidents/gq9cfpsrb1vw)`


---
Canonical: https://rewindex.com/company/new-relic/incidents/gq9cfpsrb1vw · Markdown: https://rewindex.com/company/new-relic/incidents/gq9cfpsrb1vw.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/gq9cfpsrb1vw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:44:34.766Z