# New Relic: NR1 and Alerts Irregularities for US and EU Regions

> New Relic status incident “NR1 and Alerts Irregularities for US and EU Regions” on 2021-09-29: impact minor (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/fxxk11fsxtzz
Last updated: 2021-09-30T01:12:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-09-29 23:14 UTC · Resolved: 2021-09-30 01:12 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/fxxk11fsxtzz](https://status.newrelic.com/incidents/fxxk11fsxtzz)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-09-30 01:12 UTC: Between 22:40 and 00:30 UTC, customers experienced a loss of connectivity to New Relic endpoints, loss of data consumption resulting in gaps in charts/graphs, and missed alert notifications. Notifications were impacted for customers between 23:04 and 01:10 UTC. We’ve resolved the issue with all products in the US and EU regions. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2021-09-29 23:14 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/fxxk11fsxtzz
- Citation: New Relic, “NR1 and Alerts Irregularities for US and EU Regions” (2021-09-29 23:14 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/fxxk11fsxtzz (CC BY 4.0).
- Markdown link: `[New Relic: NR1 and Alerts Irregularities for US and EU Regions (2021-09-29)](https://rewindex.com/company/new-relic/incidents/fxxk11fsxtzz)`


---
Canonical: https://rewindex.com/company/new-relic/incidents/fxxk11fsxtzz · Markdown: https://rewindex.com/company/new-relic/incidents/fxxk11fsxtzz.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/fxxk11fsxtzz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:46:59.692Z