# New Relic: Irregularities in Charts and Alerts in US Region

> New Relic status incident “Irregularities in Charts and Alerts in US Region” on 2020-08-17: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/dx6nvpj1ytvs
Last updated: 2020-08-17T22:34:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-08-17 22:34 UTC · Resolved: 2020-08-17 22:34 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/dx6nvpj1ytvs](https://status.newrelic.com/incidents/dx6nvpj1ytvs)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-08-17 22:34 UTC: Between 21:36 and 22:11 UTC, August 17th, some customers experienced HTTP 503 errors and disconnects for APM, Infrastructure, Lambda, and Cloud Monitoring. Alert notifications were impacted during this time and data will not be recovered. We’ve resolved the issue with UI and Alerts in the US Region for impacted products. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2020-08-17 22:34 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/dx6nvpj1ytvs
- Citation: New Relic, “Irregularities in Charts and Alerts in US Region” (2020-08-17 22:34 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/dx6nvpj1ytvs (CC BY 4.0).
- Markdown link: `[New Relic: Irregularities in Charts and Alerts in US Region (2020-08-17)](https://rewindex.com/company/new-relic/incidents/dx6nvpj1ytvs)`


---
Canonical: https://rewindex.com/company/new-relic/incidents/dx6nvpj1ytvs · Markdown: https://rewindex.com/company/new-relic/incidents/dx6nvpj1ytvs.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/dx6nvpj1ytvs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:41:45.328Z