# New Relic: New Relic One UI Briefly Unavailable

> New Relic status incident “New Relic One UI Briefly Unavailable” on 2021-01-13: impact none (vendor’s label), 22 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/ds37zfcn9yr2
Last updated: 2021-01-13T19:33:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-01-13 19:11 UTC · Resolved: 2021-01-13 19:33 UTC · Duration: 22 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/ds37zfcn9yr2](https://status.newrelic.com/incidents/ds37zfcn9yr2)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-01-13 19:33 UTC: Between 18:45 and 18:52 UTC, some customers experienced New Relic One UI not loading. We’ve resolved the issue with UI for New Relic One in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2021-01-13 19:11 UTC, resolved after 22 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/ds37zfcn9yr2
- Citation: New Relic, “New Relic One UI Briefly Unavailable” (2021-01-13 19:11 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/ds37zfcn9yr2 (CC BY 4.0).
- Markdown link: `[New Relic: New Relic One UI Briefly Unavailable (2021-01-13)](https://rewindex.com/company/new-relic/incidents/ds37zfcn9yr2)`


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Canonical: https://rewindex.com/company/new-relic/incidents/ds37zfcn9yr2 · Markdown: https://rewindex.com/company/new-relic/incidents/ds37zfcn9yr2.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/ds37zfcn9yr2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:25:27.997Z