# New Relic: New Relic Inaccessible in EU Region

> New Relic status incident “New Relic Inaccessible in EU Region” on 2023-07-17: impact minor (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/cs1jp683p9d3
Last updated: 2023-07-17T22:58:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-07-17 21:25 UTC · Resolved: 2023-07-17 22:58 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/cs1jp683p9d3](https://status.newrelic.com/incidents/cs1jp683p9d3)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2023-07-17 22:58 UTC: Between 21:16 UTC to 22:57 UTC on July 17th, 2023, some customers in the EU region may have experienced difficulties logging into the New Relic platform and viewing various UI components, data drops for mobile and browser data, and delayed or missing alert notifications. We have resolved this service interruption and impacted services have returned to normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2023-07-17 21:25 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/cs1jp683p9d3
- Citation: New Relic, “New Relic Inaccessible in EU Region” (2023-07-17 21:25 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/cs1jp683p9d3 (CC BY 4.0).
- Markdown link: `[New Relic: New Relic Inaccessible in EU Region (2023-07-17)](https://rewindex.com/company/new-relic/incidents/cs1jp683p9d3)`


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Canonical: https://rewindex.com/company/new-relic/incidents/cs1jp683p9d3 · Markdown: https://rewindex.com/company/new-relic/incidents/cs1jp683p9d3.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/cs1jp683p9d3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:37:47.145Z