# New Relic: New Relic One - UI Unavailable in EU Region

> New Relic status incident “New Relic One - UI Unavailable in EU Region” on 2021-02-12: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/bv97d9m064tn
Last updated: 2021-02-12T02:39:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-02-12 01:29 UTC · Resolved: 2021-02-12 02:39 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/bv97d9m064tn](https://status.newrelic.com/incidents/bv97d9m064tn)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-02-12 02:39 UTC: Between 00:50 and 02:32 UTC, some customers experienced error messaged when logging into the New Relic 1 in the EU region. We’ve resolved the issue with New Relic 1 UI in the EU EU region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2021-02-12 01:29 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/bv97d9m064tn
- Citation: New Relic, “New Relic One - UI Unavailable in EU Region” (2021-02-12 01:29 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/bv97d9m064tn (CC BY 4.0).
- Markdown link: `[New Relic: New Relic One - UI Unavailable in EU Region (2021-02-12)](https://rewindex.com/company/new-relic/incidents/bv97d9m064tn)`


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Canonical: https://rewindex.com/company/new-relic/incidents/bv97d9m064tn · Markdown: https://rewindex.com/company/new-relic/incidents/bv97d9m064tn.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/bv97d9m064tn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:11:57.124Z