# New Relic: Alert Delays in US Region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-08-26 15:31 UTC · Resolved: 2023-08-27 04:46 UTC · Duration: 13 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/bh9kdyrlfc1t](https://status.newrelic.com/incidents/bh9kdyrlfc1t)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2023-08-27 04:46 UTC: Between approximately 14:30 UTC on August 26th and 03:59 UTC on August 27th, some customers in the US region may have experienced missing, delayed, or false alert notifications. We investigated and resolved this interruption. Impacted services have returned to normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/bh9kdyrlfc1t · Markdown: https://rewindex.com/company/new-relic/incidents/bh9kdyrlfc1t.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/bh9kdyrlfc1t · Generated 2026-10-18T13:52:15.451Z