# New Relic: Widespread Internet Disruptions impacting New Relic Services

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-06-12 19:31 UTC · Resolved: 2025-06-12 20:58 UTC · Duration: 1.5 h
- Updates: 3
- [Vendor status page: https://stspg.io/8b0xd61zlrgy](https://stspg.io/8b0xd61zlrgy)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **investigating** 2025-06-12 19:31 UTC: Starting at 17:53 UTC, some customers in the US and EU regions may experience timeouts, irregularities, and delays in their chart data related to a global outage happening across industry cloud providers.
- **identified** 2025-06-12 20:17 UTC: We are continuing to investigate this interruption with our cloud providers. We are seeing recovery of some impacted services and are taking action to mitigate impact where possible.
- **resolved** 2025-06-12 20:58 UTC: Between 17:54 UTC and 20:22 UTC, some customers in the US and EU region may have experienced various irregularities for data availability and alert notifications. Impacted services have returned to normal operations, following the recovery of our dependent cloud provider systems.


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Canonical: https://rewindex.com/company/new-relic/incidents/9zlqx6gbhh8f · Markdown: https://rewindex.com/company/new-relic/incidents/9zlqx6gbhh8f.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/9zlqx6gbhh8f · Generated 2026-10-18T10:46:12.672Z