# New Relic: EU Region New users delay logging on

> New Relic status incident “EU Region New users delay logging on” on 2022-02-16: impact minor (vendor’s label), 5.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/9r8ny4fm9zc2
Last updated: 2022-02-16T19:56:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-02-16 14:15 UTC · Resolved: 2022-02-16 19:56 UTC · Duration: 5.7 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/9r8ny4fm9zc2](https://status.newrelic.com/incidents/9r8ny4fm9zc2)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2022-02-16 19:56 UTC: Between 23:30 UTC on February 14th UTC and 19:20 February 16th UTC, some customers experienced login delays for newly created users in the EU region. We’ve resolved the issue with New User logins in the EU region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2022-02-16 14:15 UTC, resolved after 5.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/9r8ny4fm9zc2
- Citation: New Relic, “EU Region New users delay logging on” (2022-02-16 14:15 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/9r8ny4fm9zc2 (CC BY 4.0).
- Markdown link: `[New Relic: EU Region New users delay logging on (2022-02-16)](https://rewindex.com/company/new-relic/incidents/9r8ny4fm9zc2)`


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Canonical: https://rewindex.com/company/new-relic/incidents/9r8ny4fm9zc2 · Markdown: https://rewindex.com/company/new-relic/incidents/9r8ny4fm9zc2.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/9r8ny4fm9zc2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:22:44.465Z