# New Relic: Infrastructure Alerts Delays for US Region

> New Relic status incident “Infrastructure Alerts Delays for US Region” on 2020-05-21: impact minor (vendor’s label), 10 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/9hd9jqpg341j
Last updated: 2020-05-21T21:53:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-05-21 21:43 UTC · Resolved: 2020-05-21 21:53 UTC · Duration: 10 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/9hd9jqpg341j](https://status.newrelic.com/incidents/9hd9jqpg341j)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-05-21 21:53 UTC: Between 22:20 and 22:53 UTC, some customers experienced missed or delayed Infrastructure alert notifications. We’ve resolved the issue with alerts for Infrastructure in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-05-21 21:43 UTC, resolved after 10 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/9hd9jqpg341j
- Citation: New Relic, “Infrastructure Alerts Delays for US Region” (2020-05-21 21:43 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/9hd9jqpg341j (CC BY 4.0).
- Markdown link: `[New Relic: Infrastructure Alerts Delays for US Region (2020-05-21)](https://rewindex.com/company/new-relic/incidents/9hd9jqpg341j)`


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Canonical: https://rewindex.com/company/new-relic/incidents/9hd9jqpg341j · Markdown: https://rewindex.com/company/new-relic/incidents/9hd9jqpg341j.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/9hd9jqpg341j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:06:16.121Z