# New Relic: Logs in the Distributed tracing UI Delays for EU Region

> New Relic status incident “Logs in the Distributed tracing UI Delays for EU Region” on 2023-02-02: impact minor (vendor’s label), 2.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/7y0nwf4j8ytk
Last updated: 2023-02-02T11:21:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-02-02 08:36 UTC · Resolved: 2023-02-02 11:21 UTC · Duration: 2.8 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/7y0nwf4j8ytk](https://status.newrelic.com/incidents/7y0nwf4j8ytk)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2023-02-02 11:21 UTC: Between 06:14 UTC and 09:05 UTC UTC, some customers experienced logging synthetics for distributed tracing alerts failing. Data will not be recovered. We’ve resolved the issue with alerts for Synthetics, logs, APM Metrics, and Distributed tracing alerts in the EU region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2023-02-02 08:36 UTC, resolved after 2.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/7y0nwf4j8ytk
- Citation: New Relic, “Logs in the Distributed tracing UI Delays for EU Region” (2023-02-02 08:36 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/7y0nwf4j8ytk (CC BY 4.0).
- Markdown link: `[New Relic: Logs in the Distributed tracing UI Delays for EU Region (2023-02-02)](https://rewindex.com/company/new-relic/incidents/7y0nwf4j8ytk)`


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Canonical: https://rewindex.com/company/new-relic/incidents/7y0nwf4j8ytk · Markdown: https://rewindex.com/company/new-relic/incidents/7y0nwf4j8ytk.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/7y0nwf4j8ytk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:22:12.724Z