# New Relic: NR1 UI Unavailable in US Region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-09-28 17:36 UTC · Resolved: 2021-09-28 17:59 UTC · Duration: 23 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/7s0drvwmmqg2](https://status.newrelic.com/incidents/7s0drvwmmqg2)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-09-28 17:59 UTC: Between 17:20 and 17:54 UTC customers experienced issues with the NR1 UI in the US region. Data collection is not impacted. We have resolved the issue, and services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/7s0drvwmmqg2 · Markdown: https://rewindex.com/company/new-relic/incidents/7s0drvwmmqg2.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/7s0drvwmmqg2 · Generated 2026-10-18T11:45:17.799Z