# New Relic: Delays in NRQL and Infrastructure Alerts

> New Relic status incident “Delays in NRQL and Infrastructure Alerts” on 2020-01-07: impact minor (vendor’s label), 50 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/7l410z9xfn6n
Last updated: 2020-01-07T20:47:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-01-07 19:57 UTC · Resolved: 2020-01-07 20:47 UTC · Duration: 50 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/7l410z9xfn6n](https://status.newrelic.com/incidents/7l410z9xfn6n)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-01-07 20:47 UTC: Between 17:49 and 20:30 UTC, some customers experienced false alerts notifications and delays in alert notifications. We’ve resolved the issue with Infrastructure and NRQL-based alerts in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-01-07 19:57 UTC, resolved after 50 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/7l410z9xfn6n
- Citation: New Relic, “Delays in NRQL and Infrastructure Alerts” (2020-01-07 19:57 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/7l410z9xfn6n (CC BY 4.0).
- Markdown link: `[New Relic: Delays in NRQL and Infrastructure Alerts (2020-01-07)](https://rewindex.com/company/new-relic/incidents/7l410z9xfn6n)`


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Canonical: https://rewindex.com/company/new-relic/incidents/7l410z9xfn6n · Markdown: https://rewindex.com/company/new-relic/incidents/7l410z9xfn6n.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/7l410z9xfn6n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:29:51.735Z