# New Relic: APM Agent Connectivity Issues in US Region

> New Relic status incident “APM Agent Connectivity Issues in US Region” on 2023-05-23: impact minor (vendor’s label), 51 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/796gxnvfqfdy
Last updated: 2023-05-23T11:05:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-05-23 10:14 UTC · Resolved: 2023-05-23 11:05 UTC · Duration: 51 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/796gxnvfqfdy](https://status.newrelic.com/incidents/796gxnvfqfdy)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2023-05-23 11:05 UTC: Between 09:45 UTC and 10:23 UTC on Tuesday May 23rd, 2023, some customers in the US region may have experienced issues loading APM charts. We resolved an issue with APM charts and impacted services have returned to normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2023-05-23 10:14 UTC, resolved after 51 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/796gxnvfqfdy
- Citation: New Relic, “APM Agent Connectivity Issues in US Region” (2023-05-23 10:14 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/796gxnvfqfdy (CC BY 4.0).
- Markdown link: `[New Relic: APM Agent Connectivity Issues in US Region (2023-05-23)](https://rewindex.com/company/new-relic/incidents/796gxnvfqfdy)`


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Canonical: https://rewindex.com/company/new-relic/incidents/796gxnvfqfdy · Markdown: https://rewindex.com/company/new-relic/incidents/796gxnvfqfdy.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/796gxnvfqfdy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:05:15.468Z