# New Relic: Some data not appearing in Insights

> New Relic status incident “Some data not appearing in Insights” on 2020-05-28: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/6m7mdrt93lnz
Last updated: 2020-05-28T20:12:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-05-28 18:48 UTC · Resolved: 2020-05-28 20:12 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/6m7mdrt93lnz](https://status.newrelic.com/incidents/6m7mdrt93lnz)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-05-28 20:12 UTC: Between 17:03 and 19:58 UTC, some customers experienced gaps in charts, chart irregularities, as well as missed or false alerts. Data will not be recovered. We’ve resolved the issue with UI and alerts for Insights in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-05-28 18:48 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/6m7mdrt93lnz
- Citation: New Relic, “Some data not appearing in Insights” (2020-05-28 18:48 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/6m7mdrt93lnz (CC BY 4.0).
- Markdown link: `[New Relic: Some data not appearing in Insights (2020-05-28)](https://rewindex.com/company/new-relic/incidents/6m7mdrt93lnz)`


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Canonical: https://rewindex.com/company/new-relic/incidents/6m7mdrt93lnz · Markdown: https://rewindex.com/company/new-relic/incidents/6m7mdrt93lnz.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/6m7mdrt93lnz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:33:49.380Z