# New Relic: Infrastructure and Logging UI and Alerts Irregularities

> New Relic status incident “Infrastructure and Logging UI and Alerts Irregularities” on 2020-08-19: impact none (vendor’s label), 53 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/6fm9sgn7dlt5
Last updated: 2020-08-19T11:14:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-08-19 10:21 UTC · Resolved: 2020-08-19 11:14 UTC · Duration: 53 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/6fm9sgn7dlt5](https://status.newrelic.com/incidents/6fm9sgn7dlt5)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-08-19 11:14 UTC: Between 09:40 and 10:40 UTC, some customers experienced Infrastructure and Logging UI Irregularities and delays in alert notifications. Data collection was impacted during this time and will not be recovered. We’ve resolved the issue with alerts and UI for Infrastructure and Logging in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2020-08-19 10:21 UTC, resolved after 53 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/6fm9sgn7dlt5
- Citation: New Relic, “Infrastructure and Logging UI and Alerts Irregularities” (2020-08-19 10:21 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/6fm9sgn7dlt5 (CC BY 4.0).
- Markdown link: `[New Relic: Infrastructure and Logging UI and Alerts Irregularities (2020-08-19)](https://rewindex.com/company/new-relic/incidents/6fm9sgn7dlt5)`


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Canonical: https://rewindex.com/company/new-relic/incidents/6fm9sgn7dlt5 · Markdown: https://rewindex.com/company/new-relic/incidents/6fm9sgn7dlt5.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/6fm9sgn7dlt5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:11:14.973Z