# New Relic: Mobile data incident

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-06-22 17:48 UTC · Resolved: 2020-06-22 18:36 UTC · Duration: 48 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/62vnj59r50zs](https://status.newrelic.com/incidents/62vnj59r50zs)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-06-22 18:36 UTC: Between beginning 17:30 and 18:34 UTC, some customers experienced chart irregularities, irregularities in query results and dashboards, false alerts notifications, and delays in alert notifications for Mobile. We’ve resolved the issue with UI and alerts for Mobile in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/62vnj59r50zs · Markdown: https://rewindex.com/company/new-relic/incidents/62vnj59r50zs.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/62vnj59r50zs · Generated 2026-10-18T10:43:25.221Z