# New Relic: APM UI Irregularities for US Region

> New Relic status incident “APM UI Irregularities for US Region” on 2020-08-19: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/5z0kg38tw69b
Last updated: 2020-08-19T08:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-08-19 08:30 UTC · Resolved: 2020-08-19 08:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/5z0kg38tw69b](https://status.newrelic.com/incidents/5z0kg38tw69b)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-08-19 08:30 UTC: Between 19:02 on August 12th and 20:30 on August 19th UTC, some customers experienced gaps in trace data. Data will not be recovered. We’ve resolved the issue with UI for APM in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2020-08-19 08:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/5z0kg38tw69b
- Citation: New Relic, “APM UI Irregularities for US Region” (2020-08-19 08:30 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/5z0kg38tw69b (CC BY 4.0).
- Markdown link: `[New Relic: APM UI Irregularities for US Region (2020-08-19)](https://rewindex.com/company/new-relic/incidents/5z0kg38tw69b)`


---
Canonical: https://rewindex.com/company/new-relic/incidents/5z0kg38tw69b · Markdown: https://rewindex.com/company/new-relic/incidents/5z0kg38tw69b.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/5z0kg38tw69b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:49:19.040Z