# New Relic: Infrastructure Alerts Delays and Synthetics Delayed Checks and Alerts

> New Relic status incident “Infrastructure Alerts Delays and Synthetics Delayed Checks and Alerts” on 2020-08-11: impact minor (vendor’s label), 44 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/5pr3m05qvwl4
Last updated: 2020-08-11T22:17:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-08-11 21:33 UTC · Resolved: 2020-08-11 22:17 UTC · Duration: 44 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/5pr3m05qvwl4](https://status.newrelic.com/incidents/5pr3m05qvwl4)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-08-11 22:17 UTC: Between 21:09 and 21:34 UTC, some customers experienced delays in alert notifications, a delay in checks and an increase in errors. We’ve resolved the issue with alerts for Infrastructure and Synthetics in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-08-11 21:33 UTC, resolved after 44 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/5pr3m05qvwl4
- Citation: New Relic, “Infrastructure Alerts Delays and Synthetics Delayed Checks and Alerts” (2020-08-11 21:33 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/5pr3m05qvwl4 (CC BY 4.0).
- Markdown link: `[New Relic: Infrastructure Alerts Delays and Synthetics Delayed Checks and Alerts (2020-08-11)](https://rewindex.com/company/new-relic/incidents/5pr3m05qvwl4)`


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Canonical: https://rewindex.com/company/new-relic/incidents/5pr3m05qvwl4 · Markdown: https://rewindex.com/company/new-relic/incidents/5pr3m05qvwl4.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/5pr3m05qvwl4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:21:07.945Z